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Everything you need to know about course access, payments, certificates, and support — answered clearly.
After successful payment, you will receive your Login ID and Password on your registered Email ID within a few minutes.
You can access your course using the login details provided. Depending on your course access, you may use:
Inside your dashboard you can access Video Courses, Ebooks, and Bonus Materials (if included in your plan).
NO Your course access is allowed on one fixed device only. You must choose:
NO Multiple-device login is not allowed. Your course access is for one student and one fixed device only.
NO Students cannot change the device by themselves. If your mobile/laptop is lost, damaged, or replaced, you must contact support for verification.
NO If you start using the course on one browser, please continue with the same browser only.
For laptop users, we recommend:
For Android users:
YES But only if offline download is enabled in your Android App/course access.
NO Offline download is not available on laptop/browser.
Please avoid clearing browser data. Doing so may affect your saved login session and create access issues. If your access is affected, contact support for verification.
Reinstalling the app may not always restore access automatically because your access is linked with device security settings. If you face login issues after reinstalling, please contact support.
Contact support for account verification and device reset request.
YES You can use the Forgot Password option on the login page. If you still face any issue, contact support.
YES A stable internet connection is recommended for smooth video playback. If you are using the Android App with offline download enabled, you may download videos for offline viewing.
YES Your course progress is generally saved automatically inside the dashboard.
YES Available playback speeds: 0.75x, 1x, 1.25x, 1.5x
YES You can lower or increase video quality based on your internet speed and data availability.
YES If certificate is included in your course plan. Certificate of Completion will be provided as per the course completion criteria.
YES It can help in profile building and skill verification.
NO Course validity depends on course type, batch type, plan selected, and offer terms at the time of purchase.
After expiry:
YES Wherever enabled. You may receive email reminders and dashboard notifications.
You may receive live class updates through Email, Dashboard notifications, and WhatsApp group/message (wherever applicable).
You can check it inside: Dashboard → Live Classes Section
YES If email notification is enabled for that live class. Class updates may also be shown inside the dashboard.
This will be mentioned on the course landing page, inside your dashboard after purchase, and in course/batch communication wherever applicable.
YES If recordings are included in your plan. Recordings will be uploaded inside the dashboard.
We accept: UPI, Debit Card, Credit Card, Net Banking.
YES Payments are processed through secure payment gateways integrated with the platform.
YES Receipt/invoice may be sent through Email, WhatsApp, and/or the Dashboard/payment confirmation system.
NO REFUND Since this is a digital course/content product, access once provided cannot be reversed.
NO Course switching is not allowed after purchase. Please review course details carefully before payment.
NO Login sharing is strictly prohibited. Your account is for your personal learning use only.
YES Course content may contain security features such as watermarking and device restrictions.
Strict action may be taken. Your course content may contain a personal watermark. If content is misused, copied, recorded, or shared, it can be traced back to the account holder.
If your account is blocked due to misuse, sharing, recording, piracy, or policy violation:
NO You can watch videos at your own pace within your course validity period.
NOT RECOMMENDED Please use only your personal device — personal laptop or personal mobile. Avoid public/shared systems for security reasons.
Contact our Student Support Team:
Contact our Student Support Team:
Our student support team is here to help. We respond within 24 working hours.
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